A bout shipment

Hello
I purchased your device on the date 21-1-2017
To this date I have not received a notice of shipment or arrival
I sent you a letter dated 11-2-2017 in this regard and your response was high :

(

Thank you for your inquiry, and we apologize for the delay in getting back to you.

Due to the overwhelming response to our DIY receiver kits, all available units sold out very quickly. We have just received more units in stock, and they should begin shipping shortly. We apologize for the inconvenience of having to wait to receive your order, and we thank you for your patience. When your order ships, you’ll receive an email with tracking information.

)
*** Now I want to know the date or refund my money and thank you