I cannot seem to receive the signal with the hardware shipped Nov 14th, 2019. I have setup and configured the hardware per the setup guide for Americas. I am located in Kansas City, so I am well within the beam coverage. When I point the LNB at the satellite, I am seeing an RSSI of -75 dBm and SNR of -17. Interestingly, when I point the LNB at the ground I see a RSSI -75 dBm and SNR of -17. I have checked the coax from the Dreamcatcher to LNB and it is good. Is the LNB bad? I’ve talked to another person here in Kansas City and he’s seeing the same issue. He received his hardware the same time as me.
Am I doing something wrong? Has anyone else had this issue?