If you have already purchased a Lighthouse and require support, please review [this post], as well as other topics posted in this category. If you still require support, please provide the following information to expedite your resolution:
- Your software version. If you are in the user interface (Librarian), it is the number displayed at the bottom of the page.
- Your general location (for security do not provide your address) .
- The satellite you’re pointing at.
- Description of the problem or question.