About posting a Lighthouse user support question

If you have already purchased a Lighthouse and require support, please review [this post][1], as well as other topics posted in this category. If you still require support, please provide the following information to expedite your resolution:

  • Your software version. If you are in the user interface (Librarian), it is the number displayed at the bottom of the page.
  • Your general location (for security do not provide your address) .
  • The satellite you’re pointing at.
  • Description of the problem or question.
    [1]: We Moved!

This topic is no longer a banner. It will no longer appear at the top of every page.