DanP
1
Hey Syed,
tried emailing a few times and got not response. Please can you confirm plans for the original delivery of Outernet device?
I am an original backer and have not had any feedback on the status of the project for a long time.
please reply within the next week.
thanks.
Dan
1 Like
Syed
2
Hi Dan,
We’ve had a few emails back and forth, but I do see I failed to reply to the last one. Are you receiving the backer updates? They aren’t real frequent, but they do show that things are alive and progressing.
Syed
DanP
4
good news. Are you on target to deliver all lanterns in 2018 as promised in the Jan 2nd update?
when will the next update be made public?
Syed
5
It wasn’t promised that delivery would be complete in 2018. I include target dates because I’m always asked to include some mention of a date, but I do state that I have been wrong about schedule for years now. That being said, 2019 is definitely our year. We will need to make a decision whether we ship the current version sooner or wait a bit for a smaller unit with better performance.
When I pose this question to backers the majority say they have waited this long, so they might as well wait a bit longer for the better version.
1 Like
DanP
6
Hi Syed,
what’s latest news?
also, I’d like to update my shipping address please.
Regards,
Dan
Syed
7
Hi @DanP The latest backer update can be found here. You can update your shipping address on your Indiegogo profile with these instructions.
Thanks for hanging in there!
DanP
8
Thanks for the update Syed, not quite what I’d hoped though. Please can you process a refund? the email address associated with my PayPal account is dan.pavitt@btinternet.com.
thanks.
Dan