Tuner status page BLANK

hi
i have a new trouble, the tuner status windows is blank and it seems there is no data received. could you help me please, i am located in france with skylarc 5.8 installed on dreamcatcher 3.05
thks

What browser are you using? When using an old browser it looks like nothing is going on, but going to it from a modern up to date browser all the fields populate.